本教材本着“理解先行，实践导向”的原则，从概念入手，引导学生了解国际贸易的基本概念和重点表达，在全面、准确理解概念的基础上，进行模仿、分析、评价、创造等学习过程。本教材包括建立客户业务关系、询价、报盘、还盘、订货、接受、签约、包装、装运、交付、结算、保险、商检、索赔、代理及仲裁等贸易步骤，通过写作实例帮助学生快速掌握外贸电函的框架和具体内容。

Unit One Basic Knowledge of Business Correspondencs…..................1

Unit Two Effective Business Writing ………………….19

Unit Three Enquiry................................39

Unit Four Replies and Quotation............53

Unit Five Counter-offer ...................69

Unit SixOrder.................................85

Unit Seven Payment..................103

Unit EightRequests for Payment & Reis……………………………………125

Unit Nine Transportation…........................................…143

Unit Ten Insurance .......................................157

Unit ElevenComplaints & Claims..................................................171

Unit Twelve Adjustments .................................................................187

Unit ThirteenAgent& Agenc….............................................…203

Unit FourteenGood, Neutral & Bad Messag.……..................………223

Unit FifteenMiscellaneous Correspondenc……247